Our Standard of Service

We pride ourselves on our traditional approach to customer service.  As owner, Caroline, answers every call and makes all decisions. We take reservations by phone, text, email, and online as of January 1.  Calls are returned promptly and we strive to create a sense of care, comfort and peace of mind by means of expediency, efficiency and personal attention.

Our carefully curated portfolio of homes maintains a high standard of excellence, and includes homes distinct in character and authentic to Santa Fe tradition. “Personal guesting” is an art that requires in-depth knowledge, experience, and an fine attention to detail.  AQUI Santa Fe provides services with consideration and discretion and makes professional housekeeping a priority.

AQUI guests enjoy freshly pressed custom Italian linens, ECO Touch towels, robes and ETRO toiletries in each our of charming homes. For a restful night’s sleep, we provide premium beds and pillows. AQUI’s goal is to listen to what each guest values and ensure their comfort and satisfaction every step of the way establishing a very personal and satisfying experience.

Caroline is delighted to share “Secret Places Locals Love” tailoring suggestions to each guest’s desires and preferences.  For your convenience, you may drive direct to your home-away-from-home where you will be met with the doors open, lights on and delivery of keys. Enjoy a complimentary Breakfast Basket full of New Mexico goodies and you are ready to explore the best of Santa Fe.

Arrive as guests, leave as friends, return as family.